For all customer service enquiries regarding this promotion please email email@example.com
or call 0345 450 1452. Local rate and standard network rate charges apply. We aim to resolve all enquiries within 3-5 days.
Answers to more common questions can be found below:
How do I enter?
To be in with a chance of winning up to £10 off your shop, plus £1 off your next Dr. Oetker Ristorante pizza, please follow these simple steps:
- Purchase a promotional pack of Dr. Oetker Ristorante Classico pizza
- Visit www.pizzaristorante.co.uk/midweek and enter your unique code in the box provided
- Winners will be notified by email every Wednesday
- Every valid entry will also receive a £1 off Ristorante voucher by email. The email will contain a link to print the £1 off voucher.
Who can enter the promotion?
The promotion is open to UK Residents (England, Scotland, Northern Ireland, Wales, Channel Islands and Isle of Man) aged 18 or over. The offer is not open to employees of
Dr. Oetker and their immediate families, its agents or anyone else professionally connected to this promotion.
Do I need the Internet to enter?
Yes, you can only enter by visiting www.pizzaristorante.co.uk/midweek.
Will I be able to view the site on my mobile?
Yes, the website if fully optimised for mobile and tablet devices.
My unique code isn’t being accepted on the website?
Please double-check that the unique code that you are entering is correct. Please also ensure that this is the first time you have used your unique code, as they can only be used once.
If you are still having problems, please email firstname.lastname@example.org and quote your unique code.
Don't forget to keep your promotional packaging handy until we respond, as we may request to see the box.
I have purchased a Dr. Oetker Ristorante pizza from a supermarket’s online store during the promotional period but received a non-promotional pack. Can I still enter?
Yes, please email email@example.com with the name of the supermarket and date that you
purchased your Ristorante pizza online and a replacement code will be issued to you. Please retain your online delivery receipt as proof of purchase.
What products are part of the promotion?
Promotional packs are available on the following Dr. Oetker Ristorante Classico varieties: Mozzarella, Speciale, Funghi, Pollo, Pepperoni-Salame, Hawaii.
How long does the Ristorante Make Midweek matter promotion run for?
The main promotion opens on Wednesday 5th April 2017 and runs until Wednesday 31st May 2017. A 'late draw' will run from 1st June until midnight on 26th July 2017.
The late draw will take place on the 1st August 2017 for all entries received between 1st June and 26th July 2017. 10 x £10 retailer gift cards will be awarded
as part of the late draw. All winners will be contacted via email within 5 working days of the prize draw taking place.
How will I know if I've won?
Draws will take place each Wednesday for entries received the week prior. Winners will be notified by email. Emails will only be sent to the email address registered at the point of entry.
What can I win?
There are two values of voucher available to be won: £5 supermarket gift cards and £10 supermarket gift cards. There are up to 10,000 chances to win a £5 supermarket gift
card and up to 10,000 chances to win a £10 supermarket gift card. Every valid entry will also receive a £1 off Dr. Oetker Ristorante voucher.
I have bought more than one promotional pack of Dr. Oetker Ristorante Classico pizza. Can I enter the promotion more than once?
Yes, you can! Up to 4 entries per household are allowed during the promotion. Households are validated by postal address, as provided at the point of entry. This means the maximum
number of chances to win a supermarket gift card per household is 4 and the maximum number of £1 off vouchers that can be awarded per household is 4.
If I win a £5 or £10 supermarket gift card, how will I receive this?
We aim to ensure that your supermarket gift card reaches you within 28 days of the email that confirmed you as a winner. Winners from the UK, will receive their
supermarket gift card by Royal Mail 2nd Class delivery.
What if the supermarket that I selected doesn’t offer a gift card?
If you selected 'other' from the list of participating supermarkets, you will receive a cheque for the same value as the supermarket gift card that was stated in your winner email confirmation.
Can I change my details, including contact details and my preferred supermarket after I submit my entry?
Unfortunately you will not be able to change any details after you have submitted your entry.
How long is the supermarket gift card valid for?
The £10 and £5 supermarket gift cards are valid for 6 months from the date of issue.
Where can I redeem my supermarket gift card?
At the point of entry, you will be asked to select your preferred supermarket from a list of participating retailers. The supermarket you select at this point will be the gift card that is sent to you if you win.
How long is the £1 off Dr. Oetker Ristorante voucher valid for?
The £1 off Dr. Oetker Ristorante voucher is valid for 14 days from the date of issue. The final date that the £1.00 money off voucher can be generated is 31st May 2017.
What products can I redeem my Dr Oetker Ristorante £1 off voucher against?
The Dr. Oetker Ristorante £1 off voucher is valid against:
- Classico Mozzarella, Pollo, Funghi, Pepperoni-Salame, Speciale, Hawaii, Spinaci, Quattro Formaggi or Pollo Arrabiata
- Large Formaggi or Large Pepperoni
- Gluten Free Salame or Gluten Free Mozzarella
Subject to availability. Cannot be used in conjunction with any other offer.
Where can I redeem my Dr. Oetker Ristorante £1 off voucher?
The £1 off vouchers can be redeemed in-store only at any retailer where Dr. Oetker Ristorante pizzas are stocked, subject to availability.
Specific participating stores for Dr. Oetker Ristorante Large are: Tesco, Asda and Co-op. Specific participating stores for Dr. Oetker Ristorante
Gluten Free are: Tesco, Asda, Morrisons, Co-op and Iceland Food Warehouse. For further stockist details, please visit www.pizzaristorante.co.uk.
Do I need to keep my till receipt?
Please retain your original receipt, as it may be required to verify winners.
Where can I find my Promotional Terms & Conditions?
Please scroll down to view our full promotional Terms & Conditions.
Will my personal information be safely kept with Dr Oetker?
I have a general question about Ristorante pizza that isn’t related to this promotion. Who do I contact?
For all general enquiries, please email us at firstname.lastname@example.org.